The Customer Is Always Right!

Return to the ground floor of the bank, and head to Window 1…which is deserted. Examine the window, and the smell of hair pomade, and follow the trail of scent across the foyer, to a locked door leading to Window 3. You can hear the clerks nattering behind the door. Speak to them to learn that they are on their break and will serve you when they are done. It would behoove you to stop being rude, and wait until the clerks have finished their break.

Look around the foyer for a bit. Sit down next to the Bank Customer you haven’t punched, who sits near the door to window 1, to the side of the entrance. You strike up a conversation; count yourself lucky, as this fellow has the challenge of locating Certificate P! At this point, the customer asks if you’re up for a round of Gwent. You can:

Agree, wager, and win or lose a bout of Gwent. This is your only opportunity to play the Bank Customer.

Mention that he knows his way around here; he recommends some finesse and subtlety to get what you need.

After the game or the chat, the clerk at Window 1 returns from her break.

Return to Window 1. You may, if you wish, head out of the bank, and locate the Perfumery that’s a couple of buildings away to the southwest, enter, and purchase either some Flowers or Perfume, before returning to Window 1. Request Form 202, admonishing the clerk as she could have told you this information beforehand. She asks for your name, before looking it up in the ledger. You’re then informed that Form 202 cannot be issued; the applicant in question has been declared officially dead.

Resist the temptation to burn Beauclair to the ground, and instead rely on your wily charms. You can:

• (Give flowers or perfume) The clerk is taken aback, but pleasantly surprised at your gift.
• Tell her you’re really here to see her, and lay on the charm about visiting her.

Either option does the trick, and she goes off to fetch the bank owner, Master Cianfanelli himself.