How to Fix Online Play is Blocked in Diablo 4

Find out why you may not be able to connect to the servers.
Season of Blood Diablo 4 Class Tier List
Screenshot by Prima Games.

Diablo 4 is a hell of a time, as long as things are working as expected. If you’ve recently been greeted by the “Online Play Is Blocked” error, you may be struggling to fix it, so let us help you get back into the depths and wipe out more enemies.

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What Is Causing “Online Play is Blocked” Error in Diablo 4?

Much like its predecessor, Diablo 3, you’ll find that this game has an always-online requirement, no matter if you are playing single-player or with your friends. Running into an error that is not allowing you to access the game can be frustrating, so let’s try some troubleshooting steps to see if we can get back and take down Uber Lilith with ease.

Ensure You Have A Good Connection

Since Diablo 4 is always online, if you’re having issues connecting to your ISP, you will not be able to access the world before you. You can check your connection status by verifying that you are not in an outage with your ISP, or by checking sites like Ookla Speed Test to see if you are bringing in any bandwidth. If you’ve verified that you’re good on that front, it may be time to see if Diablo 4 itself is having some issues.

Is The Diablo 4 Server Down?

Utilizing websites that use crowdsourced data like DownDetector, you can find out if other players are running into the same issues as you. If there are server issues currently hampering the connection between players to the game itself, you will not be able to log in and play. You could also keep your eyes on the official Diablo X account to see if there are any reports of server issues or other problems with the game.

Try Restarting Your Router and Gaming Platform

If there are no server issues or game issues to be noted, it may be time to give your internet a well-needed rest, alongside the console or PC that you’re playing Diablo 4 on. Doing this should hopefully remove whatever is causing the issue you’re experiencing, as all electronics need a bit of a break after some time. There could be a rouge file causing issues in the background, or something funky could be happening with your router, causing this error. Restart them and try to access the game again.

Contact Activision Blizzard Customer Support

If you’ve tried the steps above and are still coming away unsuccessfully, it may be time to reach out to a higher power. Activision Blizzard Customer Support may have an immediate fix, or at least a workaround that will allow you to access Diablo 4 in all its glory once again. Plus, they’re relatively quick, so you should have an answer within a few hours. If they do not have any tips to get you back up and running, there is a final option.

Uninstall and Reinstall Diablo 4

If you’re still having issues after trying to access the game, you could always uninstall and reinstall the game. This will likely eliminate anything running in the background that is causing you issues, but it will take some time for the game to redownload since it is rather large. Use this as a last resort, as sometimes having a bit of patience will resolve the issue plaguing your game. If it’s been multiple hours and you still cannot connect, it may be time to try this option out.

Hopefully after trying these options out, you’ll be back to slaying demons with your favorite weapons and classes. Be sure to check out our Diablo 4 section below to learn more about the game, and find out where you need to go with our list of every map available in the game.

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Author
Shaun Cichacki
As a fan of RPGs, Action & Retro titles, Shaun has been gaming since he was a young boy. With an overwhelming obsession involving Metal Gear Solid and Pizza Tower, you know you're in for a wild ride when it comes to things he's writing about.