Error Code 397000 in Diablo 4 Explained - Prima Games

Error Code 397000 in Diablo 4 Explained

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by Madison Benson
Error Code 397000 in Diablo 4 Explained

Whenever a new large game launches, you will occasionally find game-breaking bugs and errors. This is a natural cycle for many games, and they often fix themselves shortly after release or get patched by the developers. Diablo 4 is no exception, with many errors coming and going throughout its Early Access, Open Beta and official release cycles. Sometimes you will find an error before queuing in, while other times, you will encounter it after. If you would like to learn more, continue reading to find a comprehensive explanation of Error Code 397000 in Diablo 4.

What is Error Code 397000 in Diablo 4?

Error Code 397000 in Diablo 4 typically occurs when the game gets a new update that your version is incompatible with. While the Battlenet launcher usually initiates these updates automatically, you will occasionally run into an issue where minor updates do not start.

This was especially important during the Open Beta since constant fixes and updates occur throughout it but can occur after its official launch too.

Diablo 4 Error Code 397000 after Queue
Screenshot by Prima Games

Related: Error Code 316703 in Diablo 4 Explained

Can You Fix Error Code 397000 in Diablo 4?

Usually, with errors like these, your best bet is to wait it out and allow the servers to relax, especially during peak hours. While this one is no exception, there are a few solutions you can try:

  • Close and reopen both the game and the launcher.
  • Head into your Battlenet launcher, click the blue gear icon next to Play and select Check for Update. Download any that you might be missing before restarting the launcher.
  • Click the same blue gear icon. This time, pick Scan and Repair and wait for the game to repair itself before relaunching.
  • Restart your computer or console before reentering the game.

While these solutions do not work in every situation, they can provide a quick and easy fix, allowing you to hop back in the game and play again.

Diablo 4 is available on PC, PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X|S. To learn more about the game, check out how to play Diablo 4 on Steam Deck or click the Diablo IV tag below to browse our entire content library!

About The Author

Madison Benson

Madison is a writer who has played video games for over twenty years. When she isn't playing games on her PC, she's hanging out with her dogs and rabbits.

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