Sometimes when you’re playing an always-online game like Pokemon GO, you run into unforeseen errors and frustrating barriers that prevent you from playing. If you’re running into the “Unable to authenticate” error in Pokemon Go, you’re likely frustrated, and now you’re here. Well, here’s how to fix the “Unable to Authenticate” error message in Pokemon Go.
How to Fix Unable to Authenticate Error in Pokemon GO
Here is the direct information from the Pokemon GO support channel on the game’s official forums.
The first thing you want to do is close and restart the app.
“Android: Double click the Home button to view the most recently used apps, locate the Pokémon GO app, and swipe up to close.
iPhone X or later: Swipe up from the bottom of the screen and pause in the middle of the screen to view the most recently used apps. Swipe left or right to locate the Pokémon GO app, and then swipe up on the Pokémon GO app to close.
iPhone 8 or earlier: Double-tap the Home button to view the most recently used apps, swipe left or right to locate the Pokémon GO app, and then swipe up on the Pokémon GO app to close.”
Related: Is Pokemon Go Down? – How to Check Pokemon Go Server Status
You may need to remove the email associated with your account and re-add it. This seems to be the best fix for the “unable to authenticate” error.
- Open the Settings app on your device.
- Tap the Accounts menu option.
- Select your account. If you have multiple Google accounts, select the Google account you used to log into Pokémon GO.
- Tap Remove account.
You will then need to re-add the account to Pokemon Go. You can do this by following the steps below.
- Open the Settings app on your device.
- Tap the Accounts menu option.
- Tap Add Account.
- Select Google from the list of account types.
- Follow the prompts to complete this process.
If you’re still having issues with the game, it’s always a possibility Pokemon GO is experiencing server troubles and will need to fix the issues on its end. This is most likely to happen during an update or major in-game event.
Well, that’s everything you need to know about how to fix the “unable to authenticate” error in Pokemon GO. For more tips, tricks, and guides, stay right here. Check out how to transfer your Pokemon to Pokemon Home.
