Many Xbox One users are reporting issues installing new games on their systems regarding digital purchases. The team over at Microsoft took to the Xbox Support Twitter page to provide an update and let players know that they are aware of the issues and are actively working on a fix.
We've received word that a subset of users may be unable to push the installation of newly purchased games to their Xbox One console. We're aware of the issue and looking into it. We will update you here and on the status page when we know more. https://t.co/R0IejAjAS7— Xbox Support (@XboxSupport) January 8, 2020
According to Xbox, "We've received word that a subset of users may be unable to push the installation of newly purchased games to their Xbox One console. We are aware of the issue and are looking into it." According to the official support website, here is the current status of all networks at the time this article was written:
- Purchase and Content Usage - Not Functional
- Xbox Live Core Services - Functional
- TV, Music, and Video - Functional
- Social and Gaming - Functional
- Website - Functional
With the issues affecting one part of the services, a fix should be imminent and we will update this article when that's implemented.