Image Credit: Bethesda
Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
God of War Ragnarok Screenshot
Image via Santa Monica Studio

How to Fix the God of War Ragnarok Black Screen Issue on PC

Get your head in the game, boy!

God of War Ragnarok is the latest PlayStation exclusive to join the PC platform, and it’s another excellent port from Jetpack Interactive who previously worked on the first release as well. There are tons of settings to adjust, and customize, as well as support for the Steam feature set. Some users have reported a few technical and stability issues, and if you’re running into a black screen while playing God of War Ragnarok, here are a few recommendations.

Recommended Videos

Fixing the God of War Ragnarok Black Screen Issue

A black screen could appear for a number of reasons while playing God of War Ragnarok, and we recommend going through the following tips to fix it.

Verify Game Files

  • Open Steam and navigate to your library
  • Here, right-click on God of War Ragnarok and select Properties
  • In the Installed Files tab, click on Verify integrity of game file

This will allow Steam to go through the files, and re-download anything broken or missing. Restart Steam, and launch God of War Ragnarok again.

Manually Reset Graphics Settings

If you interrupted the shader compilation process, or the game isn’t working properly as it previously was, you might have to reset the graphics settings manually.

Head over to the following location:

C:\Users\[YOUR USERNAME]\Saved Games\God of War Ragnarök\

Delete the God of War Ragnarok folder. Don’t worry, your save files will be downloaded again thanks to Steam Cloud, but this will reset settings.

Update God of War Ragnarok

Make sure you’re always playing on the latest version of the game. This happens automatically on Steam, but if you’re playing in Offline mode, you might not be playing on the latest version. The developers have already released two patches to address some black screen issues.

Update GPU Drivers

If you haven’t updated GPU drivers in a while, we recommend updating those to the latest version to ensure you have the necessary fixes and potential improvements for the title.

You can download the latest drivers using the links below to manually download the latest ones.

Generic Troubleshooting

Apart from that, you can try the following generic troubleshooting suggestions.

  • Update DirectX and Visual C++ Redistributables
  • Switch to your dedicated GPU if you’re playing on a laptop
  • Update Windows to the latest version
  • Reinstall GPU drivers

After you’re done, the game should work normally, and we recommend checking out the God of War Ragnarok system requirements again, just in case.


Prima Games is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Ali Hashmi
Ali Hashmi
Ali has been writing about video games for the past six years and is always on the lookout for the next indie game to obsess over and recommend to everyone in sight. When he isn't spending an unhealthy amount of time in Slay the Spire, he's probably trying out yet another retro-shooter or playing Dark Souls for the 50th time.