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Marvel Rivals' closed beta playtest arrives in July.
Image via NetEase Games and Marvel Entertainment

How To Fix the Marvel Rivals DirectX 12 Error on PC

UE5 requires it! UE5 needs it!

Marvel Rivals is an Unreal Engine 5 title that makes use of DirectX 12 to access exclusive features. This means that GPUs that don’t support DirectX 12 will not even boot Marvel Rivals on PC. However, if your GPU does have support for DirectX 12, there are a few things you can do to make sure Marvel Rivals launches without the “DirectX 12 is not supported on your system” error.

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Fixing the Marvel Rivals DirectX 12 Error

To fix the Marvel Rivals DirectX 12 error, you must update your Windows to at least version 1909 to support the DirectX 12 Agility SDK.

Update Windows

If you haven’t updated Windows in a while, this is the first thing you need to do.

  • Type “Update” in Windows Search and click on Check for Updates
  • Here, make sure you are on the latest version, and there aren’t any pending updates or installations.

Here are the builds for the particular Windows versions that introduced the necessary DirectX 12 Agility SDK. This is required for Unreal Engine 5 titles, and that’s the case for Marvel Rivals as well.

  • Version 21H1 and above
  • Version 20H2, build 19042.789
  • Version 2004, build 19041.789
  • Version 1909, build 18363.1350

Update GPU Drivers

Additionally, if you haven’t updated your GPU drivers in a while, now is the time. Game Ready drivers for Marvel Rivals have been released by NVIDIA and AMD to support Marvel Rivals. These drivers often include stability fixes and potential performance improvement as well.

You can get the drivers from the links below:

Additionally, you can update the drivers through the NVIDIA App or AMD Adrenalin Software.

Marvel Rivals System Requirements

MinimumRecommended
OSWindows 10 64-bit (1909 or newer)Intel Core i5-6600K or AMD Ryzen 5 1600X
CPUIntel Core i5-6600K
AMD Ryzen 5 1600X
Intel Core i5-10400
AMD Ryzen 5 5600X
RAM16 GB16 GB
GPUNVIDIA GeForce GTX 1060
AMD RX 580
Intel Arc A380
NVIDIA GeForce RTX 2060 (Super)
AMD RX 5700-XT
Intel Arc A750
DirectX 12Version 12Version 12
Storage70 GB SSD70 GB SSD

The RX 580 and GTX 1060 both support DirectX 12, which is why both are listed in the minimum requirements. Anything a few years older will struggle to launch the title, or even maintain a reasonable frame rate. Additionally, the requirements clearly state that Windows version 1909 is a must.

Generic Troubleshooting

Additionally, we recommend going through the following generic troubleshooting tips to make sure there isn’t anything else outdated or missing.

  • Update DirectX and Visual C++ Redistributables
  • Switch to your dedicated GPU if you’re playing on a laptop
  • Verify game files in the Steam
    • Open Steam, and navigate to your library
    • Here, right-click on Marvel Rivals and select Properties
    • In the Installed Files tab, click on Verify integrity of game file

Overall, the DirectX 12 error in Marvel Rivals largely comes down to outdated hardware, and Unreal Engine 5’s dependency on the SDK. We don’t expect the developers to add a DirectX 11 mode in the future, so it’s better to update the rig if you want to play modern Unreal Engine releases.


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Author
Image of Ali Hashmi
Ali Hashmi
Ali has been writing about video games for the past six years and is always on the lookout for the next indie game to obsess over and recommend to everyone in sight. When he isn't spending an unhealthy amount of time in Slay the Spire, he's probably trying out yet another retro-shooter or playing Dark Souls for the 50th time.