How to Fix Sims 4 Not Updating in Origin: Update Required Error

Can't get the update to push through? Find out how to fix this Origin issue.

Image via IGDB

If you’re eager to visit your virtual family but are plagued with this terrible error, you may be cursing the PC you’re playing on. While Origin is a great launcher when it wants to work, issues like this don’t help its case to be the premier way to jump into your favorite games like The Sims 4. Let’s see what we can do to get back up and running as quickly as possible, so we can get back to deleting the ladder out of the swimming pools our Sims are currently chilling in. I mean, so we can get back to playing the game like normal.

How To Fix Update Required Origin Error For The Sims 4

There are a fair number of troubleshooting steps that we can try, so let’s start at the top of the list with the standard; exit out of Origin completely. To do this, you can either right-click on the icon in the taskbar and exit the launcher, or you can click File, Exit at the top of the page. Try to go back into the game and attempt to download the update again. If this doesn’t work, we’re on to our next step.

Related: How to Change Your Work Outfit in The Sims 4

You can also give your platform of choice a proper restart. Just power off your PC and try to access the update again. Electronics need a little break every once in a while, so powering it down and bringing it back to life could squash any bugs that are resting inside of your computer. If this doesn’t work for you, let’s try another option.

You can check and make sure that the files are verified in Steam if you’re launching from there, or you can also repair your game files in Origin by right-clicking on the game name and clicking Repair Game. This should hopefully get you back into the swing of things, but if not, we’re going to go a little deeper down.

Related: The Sims 4: How to Unlock All Items

Next, we’re going to want to clear our Cache, which can be done rather quickly. In the top-left corner of the Origin app, you’ll see three dashes, also known as a Hamburger Menu. Click on this menu, and go to Help. Inside Help, you’ll find App Recovery, which houses the option to Clear the Cache. If you are running an older version of Origin, you just want to look for the Start menu, rather than this Hamburger Menu. If this doesn’t work, it’s time to verify that you’ve backed up your game, and try the good old uninstall/reinstall method.

If uninstalling and reinstalling the game doesn’t fix the issues, as it should download the latest update while installing the game again, it may be time to contact the EA Helpline, as it could be something completely out of your control. Just log into your EA account, and you can send off a helpdesk ticket to get yourself back into the world of The Sims in no time.

No matter if you’ve been playing The Sims since the first entry, or you’re finally jumping in thanks to the newest equestrian-themed expansion pack, there is plenty to love about this virtual life simulator. Be sure to check out our section below to learn more about the franchise and get some helpful tips to get your dream family moving.

About the Author

Shaun Cichacki

As a fan of RPGs, Action & Retro titles, Shaun has been gaming since he was a young boy. With an overwhelming obsession involving Metal Gear Solid and Pizza Tower, you know you're in for a wild ride when it comes to things he's writing about.