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Jonoho fighting Phantoms in Dragon's Dogma 2
Screenshot by Prima Games

How to Fix “Failed to Retrieve Server Information” in Dragon’s Dogma 2

This truly is the dogma of all Dragons.

If you’ve been trying to access your information in Dragon’s Dogma 2, you may have run into an issue with the “Failed to Retrieve Server Information” error that’s going on. Let’s see what we can do to fix this and get back into the game.

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How To Fix “Failed to Retrieve Server Information” Error in Dragon’s Dogma 2

Dragon’s Dogma 2 is a brilliant game when it’s working properly, but if you’ve been plagued with this issue, it’s easy to see why you may not be having the best time right now. Let’s see what we can do to fix it.

Restart Your Console/PC & Router

One of the first things that you can try doing to alleviate this issue is to give your console of choice or PC a quick restart. Exit the game as you normally would, and power off your machine of choice — while you’re waiting for it to come back on, make sure that you give your router a restart, as well. There’s a chance that there could have been a momentary blip in your connection that caused this issue to arise.

Check The Official Dragon’s Dogma 2 Twitter Account for Errors

Tweet by @DragonsDogma on X (Formerly known as Twitter)

While there may not be normal multiplayer modes available for Dragon’s Dogma 2, there are still some features that are tied to being online. It looks like there have been a few launch-day woes that the Dragon’s Dogma team is working on fixing, such as issues with Advanced Pawn searches. This could also be tied to issues such as the one we are experiencing, so we may just need to wait for a hotfix to be deployed before getting to take off on a grand adventure.

Uninstall and Reinstall the Game

If you’re still encountering issues after hours of waiting, it may be beneficial to uninstall and reinstall the game. There is a chance that a few files may have gotten corrupted during the installation process — this is by far the easiest way to ensure that you can get the game running without issues in the future. While it may take a while to redownload, depending on your internet speed, you should hopefully have access to the game once this process has been completed.

No matter if you’re jumping into Dragon’s Dogma 2 as your first experience with the franchise or you lived and died by its original version, we’ve got you covered in our section below. Learn what to do with Jewels in Dragon’s Dogma 2 to become the richest in all the land.


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Author
Image of Shaun Cichacki
Shaun Cichacki
As a fan of RPGs, Action & Retro titles, Shaun has been gaming since he was a young boy. With an overwhelming obsession involving Metal Gear Solid and Pizza Tower, you know you're in for a wild ride when it comes to things he's writing about.