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Stadia Chromecast Overheating Reports Addressed by Google

Many Google Stadia users are saying that the service overheats Chromecast Ultra devices, but Google is saying "nu-uh"
This article is over 5 years old and may contain outdated information

Between a paltry launch line-up and perceived “lying” regarding performance, the Google Stadia launch is far from perfect. Following a statement filled with promises earlier this week, a rep from the Stadia team is now addressing overheating concerns – namely by saying the issue is almost non-existant. 

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In response to the growing number of complaints made over on the official Stadia sub-reddit, Stadia Community Manager ‘GracefromGoogle’ responded: 

“We know any sort of heat on a device can be worrisome, but we can confirm there is no thermal overheating issue with Chromecast Ultra. During normal usage (like watching cat videos on YouTube), the surface of the device may get warm to the touch, but this is working as designed. The team has done extensive testing on the hardware, services and games — this includes tests of long Stadia play and video sessions — and have not seen thermal shutdown problems.”

The long and short of the response is that they are denying any overheating issues are occurring. Given their previous statement regarding negative reviews for the service’s launch, to say the Stadia is on a rocky path would be a massive understatement. 

For those that missed the previous statement made by the Stadia team, here’s what they had to say about the poor launch period and performance worries: 

“Stadia streams at 4K and 60 FPS – and that includes all aspects of our graphics pipeline from game to screen: GPU, encoder and Chromecast Ultra all outputting at 4k to 4k TVs, with the appropriate internet connection. Developers making Stadia games work hard to deliver the best streaming experience for every game. Like you see on all platforms, this includes a variety of techniques to achieve the best overall quality. We give developers the freedom of how to achieve the best image quality and framerate on Stadia and we are impressed with what they have been able to achieve for day one.

“We expect that many developers can, and in most cases will, continue to improve their games on Stadia. And because Stadia lives in our data centers, developers are able to innovate quickly while delivering even better experiences directly to you without the need for game patches or downloads.”

 


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Author
Image of Liana Ruppert
Liana Ruppert
With an arguably unhealthy obsession with Dragon Age and Mass Effect, Liana is wildly passionate about all things in the gaming community. From shooters, to RPGs, if it's out - she's playing it. A medically retired US Sailor and now full-time hoarder of gaming collectibles, Liana's passion for everything in the gaming industry is palpable. Also, if you lose her in a crowd, just casually mention any BioWare game and the crazy pterodactyl screech will without a doubt follow. You can follow her on Twitter @DirtyEffinHippy or email her for editorial inquiries at [email protected]!