Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.

How to Fix Genshin Impact 3.0 Crash on Loading Screen

Having some trouble? We have the answer for you here.

Genshin Impact, like many other online games, can suffer from weird bugs and crashes from time to time. Whether it’s server troubles or a new update that breaks something, this is not uncommon for most games these days. We have the fix below if you’re experiencing a crash on the loading screen after the Genshin Impact 3.0 update.

Recommended Videos

How to Fix Genshin Impact 3.0 Crash on Loading Screen

If you’re game is crashing while it’s loading, there have been a few fixes currently working for players.

The first one is to update your graphics drivers. This seems to be the universal fix for almost everyone experiencing the crash on the loading screen. To update your graphics drivers, you’ll need to launch the Nvidia GeForce experience program, which you can find by typing into your window search bar.

Related: Where to Get Nilotpala Lotus in Genshin Impact

Then once the page is open, click on the “Drivers” tab on the top bar. At the top of this page, you will see the “Check for Updates” button. Click that, and it will search for the most recent drivers.

After this, click the “Update” button and select the “Express Installation” option. Now just wait for your drivers to install.

Once you’ve done this, restart your computer and try to play Genshin Impact again. Many players experiencing this problem on Reddit have stated that this was the fix that worked for them.

Others have found that uninstalling and reinstalling the game was the fix they needed.

Between those two options, all the crashes on loading screen errors were solved.

Well, that’s everything you need to know about how to fix the Genshin Impact 3.0 crash on loading screen error. For more Genshin Impact guides, be sure to check out our coverage of the 3.0 update. Including where to get Rukkhashava Mushrooms.


Prima Games is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Jesse Vitelli
Jesse Vitelli
Jesse loves most games, but he really loves games that he can play together with friends and family. This usually means late nights in Destiny 2 or FFXIV. You can also find him thinking about his ever-expanding backlog of games he won't play and being constantly dehydrated. Do not contact him.